Our process
design research
Extra Ordinario is more than a manufacturing company: it is an integral part and extension of the customer's team. The mission is to interpret the soul of the product and develop it through deep research into methods, technologies, materials, implementation approaches and anything required to deliver Italian excellence.
interpreting customers needs
Meeting project requirements is the key to our success. Different project stakeholders have different needs which often prove hard to reconcile. Through a "co-design empathy" exercise and relying on our solid industry experience, we combine all technical and aesthetic aspects, also with a view to optimising the available budget. Extra Ordinario offers alternatives working off the different requests: adequate materials, different know-how and expert consultants make the difference and transform an idea into reality.
production and quality control
Extra Ordinario offers high-quality materials and processes. The careful selection of top Italian manufacturers provide us with an outstanding know-how to create tailor-made furniture. Alongside our extensive know-how, we stay permanently abreast of all international standards and regulations concerning supplies and security. Our detail focus and diligent search for materials and "know-how" are also aimed at proposing new solutions and innovative materials on the market.
logistics and installation
The Extra Ordinario service starts off with a rough, initial idea of the product. We handle the entire product life cycle with a service package designed to assists customers end-to-end, including product transport and installation. We rely on the most competent carriers to guarantee quick delivery and provide solutions to any global destinations.
after-sale service
We put strong emphasis on after-sales service, which we deliver through locally selected partners. Flawless logistics, optimised delivery times and costs are guaranteed throughout the world. Quality, comfort, functionality and durability are the key values of all work we do. The interest and commitment to support customers - even after delivery - is a cornerstone of our service delivery. For there is no quality product without customer satisfaction.
Capabilities
Production line certification
